Shipping Policy

Shipping & Delivery Policy

Die Rookhuis & Plaaskombuis

Last Updated: 23/03/2026

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Some products are freshly prepared and may require additional preparation time.

Delivery

Delivery times depend on the courier service and destination.

Typical delivery time within South Africa is 2–5 business days after dispatch.

Shipping Costs

Shipping costs will be calculated at checkout or communicated before final order confirmation.

Delivery Address

Customers are responsible for providing the correct delivery address.

Die Rookhuis & Plaaskombuis will not be responsible for orders delivered to incorrect addresses provided by the customer.

Local Collection

Local collection may be available by prior arrangement.

Delays

While we aim to deliver orders as quickly as possible, delays may occur due to courier issues or circumstances beyond our control.