Privacy Policy

Privacy Policy

Die Rookhuis & Plaaskombuis

Last Updated: 23/03/2026

Die Rookhuis & Plaaskombuis respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

1. Information We Collect

We may collect the following information when you use our website:

- Name and surname
- Email address
- Phone number
- Delivery address
- Payment information

2. How We Use Your Information

Your information is used for the following purposes:

- Processing orders
- Delivering products
- Customer support
- Improving our services
- Sending order updates

3. Payment Security

Payments are securely processed through Paystack. We do not store your card or banking information on our website.

4. Sharing Information

We do not sell or share your personal information with third parties except when necessary for:

- Payment processing
- Delivery services
- Legal compliance

5. Data Protection

We take reasonable steps to protect your personal information from misuse, loss, or unauthorized access.

6. Your Rights

You have the right to request access to, correction, or deletion of your personal information.

7. Contact

If you have questions about this policy, please contact us through our website.